Dried to ANSI/IICRC S500 · EACO mould levels · Same-day callback Mon–Sat 7am–8pm Active loss? Shut off the main first, then call.
Collingwood Water Damage (249) 475-2477

Collingwood · Blue Mountains · Wasaga Beach

Tell us what you are looking at

Three questions, then how to reach you. About a minute. If water is arriving right now, shut it off at the main first and call — this page will still be here afterwards.

Reply
Within one business day
Phone
(249) 475-2477
Start with what you can see, not with the cause
A few details

Where is the water?

Where do you think it came from?

When did you first see it?

The age of the building, whether anyone has started drying it, and whether you have reported it to an insurer yet. Optional. Photographs can follow by email.

How to reach you

A phone number or an email address — one is enough. We use it to answer this enquiry and nothing else.

Or call (249) 475-2477. Mon–Sat 7am–8pm

What you get before you commit to anything

Three promises. Two of them talk you out of spending money.

Every restoration company in the county will attend for free and tell you it is serious. That commits them to nothing. These are the parts we have to do either way.

The readings decide when it is dry, not the schedule

Dry means materials matching dry reference materials in your own building — not that the equipment was booked for three days.

Ask whoever attends — us or anyone — for the readings, dated, with their locations. It is the only document in this trade that lets you disagree with a contractor and be right.

We will tell you when a claim is not worth making

A claim sits on your record and follows your renewal. On a small loss the deductible and the renewal cost can exceed the repair.

So we will do the arithmetic with you before you report it rather than after. Nobody whose income depends on the claim being made is going to volunteer that conversation.

Nothing gets opened in a pre-1990 building until we know what is in it

Ontario Regulation 278/05 requires the asbestos question to be answered before material is disturbed. An emergency does not suspend it.

Around six in ten dwellings here predate 1990. A crew that opens a 1955 basement wall the same evening without asking has skipped a legal step, not a cautious one, and you are the one left holding it.

None of these is about the drying equipment. The workmanship warranty belongs on the quote and it is worth reading. These are what you get before you have decided anything.

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